Help with HeyTim

Support

Need help with the iPhone or Mac app, your account, billing, or a privacy question? Email support@heytim.ai. You can also open Settings in the app and choose Support.

Account access

If you cannot sign in, tell us which email address you use for HeyTim and what happened. Do not send passwords, one-time codes, or payment card details.

Account deletion

You can delete your account in the iPhone or Mac app from Settings → Account → Delete Account. See the deletion steps and what happens to your data. If you cannot access the app, email us for help with your request.

Privacy and terms

Read our Privacy Policy and Terms of Use for more about data handling and HeyTim plans.